Customer Support
Business Details
Legal enterprise name: Vel Industries
Brand and registered unit: LoraMind
Enterprise classification: Micro enterprise
Registered address: 732, Rajam Avanue, Natchathira Chudithars Park, Block 1, Muthur Road, Vellakovil, Tiruppur, Tamil Nadu 638111, India
Grievance Officer
For privacy concerns, complaints, or unresolved service issues, contact:
Name: Shobika Rajamani
Designation: Managing Director (MD)
Email: shobi@loramind.com
Phone: +91 94886 75966
Hours: Monday-Friday, 9:00-18:00 IST
Payment Issues
When reporting a duplicate or incorrect charge, or a completed payment that did not add credits to your account, email support@loramind.com from your registered account email and include the transaction date and payment or order reference. Never send your card PIN, UPI PIN, password, OTP, or complete card details.